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Privacy Policy

Bags of Charm recognises and respects the importance of maintaining the privacy of our customers. We take the safeguarding of your security information seriously. Please read the following to learn more about our Privacy Policy. This Privacy Policy is part of the Terms and Conditions, which governs your use of bagsofcharm.com.au

Why We Gather Information

We gather personal information to allow us to process your orders; provide an enhanced and more personalised shopping experience; and to inform you of special offers and discounts.

What Information We Gather
When you order from our website, we may collect the following information: your name, telephone number, email address, phone number, products purchased and any relevant promotion code. Information you enter is collected, even if you cancel or do not complete an order. This information is maintained in our database and used for solely for these purposes.

How We Use Your Information
We use information collected from you to process your order; provide an enhanced and more personalized shopping experience.

Transaction Security

Transactions are processed via an industry standard secure connection using Paypal Payments gateway, which will not give us access to credit card information. Your personal information such as credit card numbers will remain confidential. Bags of Charm does not see, collect or store any of your personal financial details.

Information Sharing and Disclosure

Bags of Charm will not sell or rent your personally identifiable information to anyone. Bags of Charm may send or disclose your personal information to third parties:

  • With your consent;
  • When it is required by law or government bodies;
  • When Bags of Charm determines that your actions potentially violate the Bags of Charm Terms and Conditions or any of our other usage guidelines or rules; or
  • When Bags of Charm determines that such action is reasonably necessary to avert or mitigate any action taken by you that is contrary to Bags of charm’s interests.

Email Submissions
When you submit questions via email or contact us for information about our website, we will request your name and email address. We use this information solely to respond to your inquiries.

Our email newsletters are intended to keep users informed of new products, gifts and special features. Our policy is to send our email announcements or newsletters only to those who request this when registering.